Privacy Policy

1. Introduction

Cavu Costa Rica Real Estate ("Cavu," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website at www.cavucostaricarealestate.com or submit an inquiry through any of our contact forms.

By using our website or submitting a contact form, you agree to the practices described in this policy. If you do not agree, please do not submit your information through our site.

2. Information We Collect

We may collect the following personal information when you submit a contact or inquiry form:

• First and last name
• Email address
• Phone number (optional)
• Your message or inquiry details

We also collect standard technical information automatically, including your IP address, browser type, referring URL, and pages visited. This data is used solely for site security, spam prevention, and aggregate analytics — it is never linked to your identity.

3. How We Use Your Information

The personal information you submit is used exclusively to respond to your inquiry and provide you with real estate services offered by Cavu Costa Rica Real Estate. Specifically, we use your information to:

• Respond to your questions, inquiries, and listing requests
• Share relevant property listings that match your stated interests
• Follow up on your inquiry in a timely manner
• Maintain records of our communications for service continuity

We do not sell, rent, trade, or share your personal information with any third parties for marketing or advertising purposes. Your information stays with us — period.

4. Data Storage & Security

Contact form submissions are stored securely in an encrypted database. We use industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Only authorized Cavu team members have access to submission data, and only for the purpose of responding to your inquiry.

5. Third-Party Services

We use a small number of trusted third-party services to operate our website and communications:

• Resend — used to deliver email notifications to our team when you submit a contact form. Your email address is included in these notifications so we can reply to you directly.
• Vercel — our website hosting provider. Vercel processes request data (including IP addresses) as part of normal web infrastructure operation.
• Cloudflare Turnstile — a privacy-friendly bot and spam protection tool. It does not use tracking cookies or behavioral profiling.

These providers are engaged solely to support our internal operations. They are not permitted to use your information for their own purposes.

6. Cookies

Our website may use essential cookies for functionality and security. We do not use advertising cookies, behavioral tracking cookies, or retargeting pixels. You may adjust your browser settings to decline cookies, though some site features may not function correctly as a result.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information from our records
• Opt out of any future communications from us at any time

To exercise any of these rights, please contact us at sales@cavucostarica.com and we will respond promptly.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

Cavu Costa Rica Real Estate
Email: sales@cavucostarica.com
Phone: +1 941-840-3027